Returns & Exchanges Policy – She Vibess™ By C2P
Return Window
We accept returns within 30 days of delivery for unworn, unwashed items with original tags and packaging intact.
Final Sale / Non-Returnable Items
The following items cannot be returned or exchanged:
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Clearance / Final Sale items
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Gift cards
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Opened cosmetics or personal care items
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Swimwear that has been worn or with the hygiene liner removed
Exchanges
To exchange an item for a different size or color:
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Email support@shevibess.com with your order number and write “Exchange” in your request.
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If available, we’ll reserve your replacement item.
Return Instructions
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Email support@shevibess.com with your order number and the item(s) to return.
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We’ll issue a Return Authorization (RA) with the return address and instructions.
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Items must be new, unused, and in original packaging with tags attached.
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Return shipping costs are the customer’s responsibility, unless the item arrived damaged or we made an error.
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Shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, email support@shevibess.com within 7 days of delivery with your order number and clear photos. We’ll send a replacement or issue a refund at no cost to you.
Refunds
Once your return is received and inspected, we’ll process your refund within 3–5 business days to your original payment method.